How to get in touch? 

It's always a pleasure to hear from you. If you haven't found the answer to your question in our FAQ section, please contact us by filling in our contact form. 

Send your request to with the details of your query and the informations bellow: 

  • Full name
  • Telephone number  
  • E-mail address 
  • Full address (with zip code) 
  • Product and fragrance’s name  
  • Expiration date 
  • Batch number  
  • Where you purchased the product (website, Granado’s store or or anywhere else) 
  • Describe your situation (packaging damage, product formula and any other issues in general)