General Terms and Conditions of Hiring

The purpose of the General Terms and Conditions of Hiring ("Terms”) herein is to establish the terms and conditions to be observed and applicable to all suppliers, service providers and 
partners ("Partner(s)") of the companies of the Granado|Phebo Group (hereinafter "Casa Granado"), 
 
References to “Granado|Phebo Group", "we", "us", "our" all the companies part of the corporate and/or economic group of Casa Granado, Laboratórios, Farmácias e Drogarias S.A., including, but not limited to Casa Granado, Laboratórios, Farmácias e Drogarias S.A.; Jesmond Comércio Varejista Ltda.; Ponteland Distribuição S.A., Bothal Corretora de Seguros Ltda., Granadoesp S.L, Granado NYC Inc, Granado Inc., Granado Florida LLC, Granado London Ltd; Granado France SASU 
and Casa Granado Portugal, Unipessoal LDA. 

Casa Granado is committed to and adopts strict governance, sustainability and social standards and requires the same of its Partners, which is essential for a lasting, fair, constructive 
relationship in line with current market practices. Casa Granado believes that adopting such practices, in addition to being in line with society's current global concerns, guarantees greater direct and indirect returns for its stakeholders and the environment in which it operates. 

Therefore, by celebrating any commitment, terms, contract or agreement with Casa Granado, in any form, written or otherwise, the Partners will be bound by and commit to the provisions of this Agreement, which may be amended by Casa Granado from time to time, in good faith and in line with the best market, social, sustainability and governance practices, as follows: 

1. The Partner must always observe and act in accordance with the principles of morality and good faith, and must also, in accordance with the applicable legal precepts in force in the 
country, conduct its business and commercial practices ethically and with integrity, undertaking its best efforts to prevent, mitigate and eradicate inappropriate conduct, rooting its activities on the best market practices. 

2. The Partner has not employed and/or used, employs and/or uses, and will not employ and/or use child labor; slave labor; or any other form of illegal exploitation of labor. The Partner will also undertake its best efforts to not contract or maintain business relations with other companies (be they partners, suppliers or subcontractors) that use, exploit and/or by any means or manner employ illegal labor, under the terms provided for in the applicable legislation. 

3. The Partner respects and will respect, promotes and will promote diversity, abstaining itself from all forms of prejudice and discrimination, guaranteeing equal opportunities and fair 
treatment to all its employees, respecting and striving to promote a safe working environment, so that no employee or potential employee receives discriminatory treatment on the grounds of their race, skin color, ethnic origin, nationality, social position, age, religion, gender, sexual orientation, personal aesthetics, physical, mental or psychological condition, marital status, opinion, political conviction, or any other differentiating factor. 

4. The Partner shall comply with all its labor obligations under the law, including, but not limited to, the provision of PPE where applicable and the daily limit on working hours. 

5. The Partner acts and will act in accordance with the best practices of environmental management and reduction of the impacts of its business on the environment, both in its own 
operations and in its production chain, with the aim of protecting and preserving the environment, as well as avoiding any practices that may cause damage to it, acting in strict compliance with the legal and regulatory rules, federal, state or municipal, applicable to its activities. 

6. The Partner has and will keep valid all the necessary licenses, permits and authorizations and health and environmental conditions required by law and by any and all competent public bodies to carry out its activities. 

7. The Partner shall not offer, promise, or give to anyone, whether directly or indirectly, any payment, donation, compensation, financial or non-financial advantages, or benefits of any kind that would constitute an illegal or corrupt practice under the UK Bribery Act 2010 (“UKBA”) and any other applicable laws and official requirements relating to anti-bribery and anti-corruption matters. These include any amendments to such laws that may occur from time to time. These are collectively referred to as "Anti-Corruption Laws," along with all other applicable laws, regulations, and official requirements related to anti-bribery and anti-corruption matters. The Partner shall ensure that all actions undertaken are in strict compliance with these AntiCorruption Laws in connection with the subject matter of these Terms or any activities contemplated herein. The Partner shall also ensure that its agents and employees adhere to these same standards of conduct. 

8. The Partner shall comply with all laws, rules, and regulations applicable to personal data processed as a result of the service provision relationship, including, but not limited to, the UK 
General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any subsequent regulations. The Partner guarantees that it will not use personal data for its own benefit or for the benefit of third parties, nor will it disclose it without prior authorization. The Partner shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protecting against unauthorized or unlawful processing and against accidental loss, destruction, or damage of personal data. 

8.1. The Partner is not involved and will not be involved, be it directly or indirectly, through its representatives, officers, directors, partners or shareholders, advisors, consultants, related parties, during the provision of services, in any activity or practice that constitutes an infringement of the terms of anti-corruption laws. 

8.2. The partner is not, nor are its representatives, officers, directors, partners or shareholders, advisors, consultants, directly or indirectly (i) under investigation due to allegations of bribery and/or corruption; (ii) in the course of a judicial and/or administrative proceeding or has/have been convicted or indicted on charges of corruption or bribery; (iii) 
suspected of terrorist practices and/or money laundering by any governmental entity; and (iv) subject to economic and business restrictions or sanctions by any governmental entity. 

8.3. The partner, whether directly or indirectly, will not receive, transfer, keep, use or hide funds arising from any illicit activity, nor will they hire as an employee or in any way maintain a professional relationship with natural or legal persons involved in criminal activities, particularly persons investigated for offenses under anti-corruption, money laundering, drug trafficking and terrorism laws. 

9. The Partner has an appropriate personal data protection policy compatible with all applicable laws, including, but not limited to, the adoption of appropriate technical measures to protect personal data against: (i) threats or risks to privacy, security, integrity and/or confidentiality; (ii) accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access; (iii) any other unlawful forms of processing; and (iv) security or privacy incidents. 

10. The Partner shall cooperate fully with any investigation that the other Party intends to conduct into any actual or potential breach of these Terms, whether or not it has been reported. Likewise, the Partner shall not hinder any investigation or inspection activity by public bodies, entities or agents, or intervene in their actions, including within the scope of regulatory agencies and national financial system inspection bodies, with regard to the obligations set out in these Terms. 

11. The Partner, in line with all the above, will guide its activities by high ethical standards, honoring all the commitments made herein; valuing the individual; treating its employees with respect and dignity, without any distinction; conducting its relations in a transparent and fair manner; and complying with legislation in all places where it carries out its activities, including, but not limited to, labor, environmental health and safety, biodiversity, criminal and civil legislation; complying with anti-corruption law. 

12. The Partner respects and will respect the intellectual property of Casa Granado and third parties and will act, directly or indirectly, actively and passively, in order to ensure the exclusive maintenance of such intellectual property by its owners, complying with all applicable laws. 

13. The partner will, at Casa Granado's request, provide any and all information and details reasonably requested in relation to its anti-corruption compliance program and related policies, procedures and controls. 

14. The Partner shall immediately inform Casa Granado at G_Recebimento_Notificacoes@granadophebo.com.br of any act, fact or event that infringes or may infringe the provisions of these Terms, even if only partially, temporarily or momentarily. 

15. The Partner shall, within reasonable extent, allow for Casa Granado, whether by itself or by specialized third parties, to ascertain, supervise and audit the Partner from time to time to verify the correct compliance with the provisions of these Terms. 

16. These terms are available on the website https://www.granado.uk/uk